Effective Date: August 1st, 2026

Gold Coast Hobbies And Electronics (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or purchase products from us.

Information We Collect

We may collect personal information when you visit our website, place an order, create an account, contact us or otherwise interact with us.

The information we collect may include:

• Your name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely through trusted third-party payment providers)
• Purchase and order history
• Device information, IP address, browser type and website usage data collected through cookies and similar technologies

How We Collect Your Information

We collect personal information when you:

• Place an order through our website
• Contact us by email or phone
• Create a customer account
• Subscribe to marketing communications (where applicable)
• Browse our website using cookies and similar technologies

How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Deliver products and services
• Communicate with you about your order
• Provide customer support
• Improve our website, products and customer experience
• Detect and prevent fraud or unauthorised transactions
• Comply with our legal obligations

Where you have provided your consent, we may also send you promotional emails or marketing communications. You can unsubscribe at any time using the unsubscribe link included in our emails.

Sharing Your Information

We only share your personal information where necessary to operate our business and fulfil your order.

This may include:

• Secure payment providers
• Shipping and freight companies
• Website hosting providers
• Website security providers
• Other trusted service providers who assist us in operating our business

We do not sell, rent or trade your personal information to third parties.

Some of our service providers may store or process your information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Payment information is processed securely through trusted third-party payment providers. We do not store your full payment card details on our servers.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and help us improve our services.

You can manage or disable cookies through your browser settings, although doing so may affect the functionality of our website.

Accessing and Correcting Your Information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

Where permitted by law, you may also request that we delete your personal information.

Privacy Complaints

If you have concerns about how we have handled your personal information, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.